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Managing Your Account

Account Settings

Update your profile, preferences, and account settings.

Profile Settings​

Updating Your Profile​

  1. Click your profile icon in the top right

  2. Select Settings

  3. Update your information:

    • Name
    • Email address
    • Organization (optional)
    • Timezone

  4. Click Save Changes

Changing Your Email​

  1. Go to Settings > Profile
  2. Enter your new email address
  3. Click Update Email
  4. Verify the new email by clicking the link sent to it

Your old email remains active until the new one is verified.

Changing Your Password​

  1. Go to Settings > Security
  2. Enter your current password
  3. Enter and confirm your new password
  4. Click Update Password

Notification Preferences​

Control how BillBee communicates with you:

  1. Go to Settings > Notifications
  2. Configure:
    • Email alerts (on/off, frequency)
    • Digest settings (daily, weekly, off)
    • Alert types (which events trigger notifications)

Learn more about notifications

Billing Management​

Viewing Billing History​

  1. Go to Settings > Billing
  2. View past invoices and payments
  3. Download receipts as needed

Updating Payment Method​

  1. Go to Settings > Billing
  2. Click Update Payment Method
  3. Enter new card details
  4. Click Save

Canceling Your Subscription​

  1. Go to Settings > Subscription
  2. Click Cancel Subscription
  3. Confirm cancellation

Your access continues until the end of your current billing period.

Data & Privacy​

Exporting Your Data​

Request a copy of your data:

  1. Go to Settings > Privacy
  2. Click Export My Data
  3. You'll receive an email with a download link

Deleting Your Account​

To permanently delete your account:

  1. Go to Settings > Privacy
  2. Click Delete Account
  3. Confirm by entering your password
  4. Your account and data will be permanently deleted

Warning: This action cannot be undone.

Two-Factor Authentication​

Add extra security to your account:

  1. Go to Settings > Security
  2. Click Enable Two-Factor Authentication
  3. Scan the QR code with your authenticator app
  4. Enter the verification code
  5. Save your backup codes

Getting Help​

If you need assistance: